Skip to content Skip to the main menu Skip to the footer

Maintenance and service

A security system reveals that it is broken exactly when you need it.

Nobody reports a failed camera – it is simply missing.

A camera fails slowly: first it clouds over, then it drifts out of position, then it becomes useless at night. An alarm battery drains just as quietly. As long as nothing happens, none of it is noticed.

Regular maintenance prevents exactly this: a fault surfaces months earlier at a scheduled check, not at the moment the footage is needed.

Maintenance and service

  1. 01

    We take a system inventory

    What is installed, where and since when – this drives the maintenance schedule.

  2. 02

    We carry out scheduled checks

    Image quality, angles, storage, batteries, detectors and network connections.

  3. 03

    We repair and replace

    Common wear parts are kept in stock, so there is no waiting for weeks.

  4. 04

    We document

    Every check and repair is recorded – usable in an audit as well.

What does the service include?

  • Annual or half-yearly maintenance contract
  • System inventory and maintenance log
  • Image quality and coverage checks
  • Battery and spare part replacement
  • Fault reporting and call-out within agreed times
  • A written record of every job completed

What can you expect?

A system that works when it matters

Faults surface at scheduled checks, not during an incident.

Predictable cost

A maintenance fee you can budget for, with fewer sudden large repairs.

Longer service life

A maintained system serves for years longer.

Frequently asked questions

01 How often is maintenance needed?

Beyond legal and manufacturer requirements, practice decides: outdoor cameras and smoke detectors need more frequent attention. The typical rhythm is a quarterly or half-yearly inspection.

02 Do you take on systems installed by others?

Yes. In that case we start with a condition survey and set out what can be repaired and what has to be replaced.

03 What does a maintenance visit typically find?

Most often a flat battery, a misted-up or turned camera, a full or faulty recorder, and a zone that is never armed – in other words, exactly what would be missing when an incident happens.

Decorative animation; it carries no information.