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Home monitoring and response

With us, your alarm does not become the neighbour’s problem.

Home monitoring and response

At two in the morning it should not be the neighbour who wakes up.

Most home alarms are left to themselves: they sound for a few minutes and then fall silent. If nobody is at home – a holiday, a night shift, a weekend away – there is a good chance nobody responds at all.

Monitoring fills that missing link: the signal reaches a control room staffed around the clock, where it is verified and a patrol is sent if needed – even when you are a thousand kilometres away.

Home monitoring and response

  1. 01

    We connect your existing system

    Most alarms can be connected – you do not need to buy a new one to have a control room behind it.

  2. 02

    We record who to notify

    Who to call, in what order, and who holds a key – part of the survey, not improvised later.

  3. 03

    The control room takes the signal

    An operator verifies the type of event and decides what needs to happen.

  4. 04

    We send a patrol when needed

    The response unit checks the property and tells you what they found.

What does the service include?

  • Connection of your existing or new alarm
  • 24/7/365 control room service
  • A notification order set up around your family
  • Response service on a genuine alarm
  • Feedback on what was found on site
  • Regular checks of the connection

What can you expect?

Watched while you are away

The house stays under supervision even when nobody is home for weeks.

The family does not have to act

On a night-time alert you do not have to drive over to see what happened.

Feedback on every case

You learn what triggered the alarm and what the patrol found on site.

Frequently asked questions

01 What exactly does the response include?

For a genuine alarm a patrol is sent to the address, walks around the property and reports what it found. If a crime is suspected, it notifies the police and you.

02 Can it be taken out just for a holiday?

Remote monitoring is a continuous service, but it is worth most during a longer absence: the system keeps watching when nobody can go and check.

03 Who has access to my alerts?

Only the control room and the contacts you nominate. Alerts are logged and can be requested at any time.

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