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Protecting lone workers

Being alone on shift should not mean being alone in an emergency.

Someone working alone may not be able to call for help.

Night shifts, weekend duty, a single gatekeeper, a maintenance technician in the hall: in many roles someone spends hours alone on the premises.

If illness, an accident or an assault happens then, help does not depend on goodwill but on whether anyone notices at all. This is an employer’s duty of care, not only a security question.

Protecting lone workers

  1. 01

    We map who is alone and when

    Rosters and duty schedules show exactly which time slots are affected.

  2. 02

    We introduce regular wellbeing checks

    At agreed intervals the operator asks for a response – if it does not come, they verify immediately.

  3. 03

    We provide a way to call for help

    One button connects the worker to the control room, with audio and video.

  4. 04

    We attach a response unit

    If there is no answer, or the situation calls for it, a unit is dispatched to the site.

What does the service include?

  • Assessment of the roles and time slots involved
  • Regular, logged wellbeing checks
  • Panic button or mobile application
  • Camera and audio link to the control room
  • Response unit on standby
  • Every check and alarm documented

What can you expect?

Trouble does not go unnoticed

A missed check is an alarm in itself – the worker does not have to be able to call for help.

Demonstrable duty of care

Compliance with the employer’s obligation can be evidenced in documents.

Calmer shifts

A lone worker who knows someone is watching over them does a better job.

Frequently asked questions

01 Who counts as a lone worker?

Anyone who works alone for longer periods: a night maintenance technician, a gatekeeper, a machine operator, a warehouse worker or a colleague out in the field. Employer responsibility applies in all these cases.

02 How does the alert work?

The device can raise both a manual panic alert and an automatic one – no movement, or a fall. The alert reaches the control room, where it is verified immediately and acted on as agreed.

03 Is this not surveillance?

The purpose is not to watch the work, but to notice trouble. The system is deliberately set up so that location reporting is tied to an emergency – something to clarify with the staff when it is introduced.

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